Frequently Asked

After years of development and working with properties, several questions seem to be asked repeatedly. Hopefully this page will help.

DO I HAVE TO BUY A NEW DOOR OR LOCKS?

NO! Ram-Lock works with your existing deadbolt. Ram-Lock is designed to reinforce WOODEN door jambs to give them the strength of a steel jamb. We do, however, recommend that if you are installing Ram-Lock to a damaged jamb, you make the repairs to the wood prior to installation of Ram-Lock.

DO I HAVE TO BUY THE ENTIRE QUANTITY FOR MY PROPERTY AT ONCE?

NO! We understand that budgets are tight. The Fortress Group, maker of Ram-Lock, will work with each property or an entire company to tailor regular shipments once we train your maintenance personnel proper installation techniques. We recommend you buy only 8 to 10 locks per month per maintenance person on property that will be involved in the installation.

HERE’S WHY:

8 locks over a 4 week period is only 2 per week installed, taking only an hour of your maintenance schedule, until you can protect all your entry doors.
8 to 10 locks are less than $400, fitting most carpentry budgets
Property manager has more control over the process because each month the locks are shipped to the office and the manager can fill out a work order to insure an orderly installation process.

MY MAINTENANCE STAFF IS NOT GOOD AT CARPENTRY (OR DOESN'T HAVE TIME). WILL YOU INSTALL?

YES, for an additional $20 per lock; but most properties prefer to control the installation process. So, we charge a one-time fee to travel to your property and train up to 4 of your company's maintenance personnel. If you choose to contract with us to do your installations, we can usually install 15 to 30 locks per day depending on whether we have 1 or 2 installers on property. We charge a minimum $200 per day (any quantity up to 10 locks is $200).

CAN I BUY ONE OR TWO AT A TIME?

YES, if you feel secure that your installer can follow the directions. Due to our Liability Insurance coverage, you would need to sign an agreement holding The Fortress Group harmless if we do not professionally train your personnel. We have a training video on the INSTALLATION page on the website that goes step by step through the installation process.

None of our customers have reported a single failure of Ram-Lock. We very much would like to keep that record forever, and when properly installed you will eliminate those irritating repairs caused by temper tantrums, mischievous teens, and lost keys.

CAN EMERGENCY PERSONNEL GET INTO THE APARTMENT IN CASE OF EMERGENCY?

YES, Ram-Lock does not change your key access, just like at properties that have steel frames and metal doors. Ram-Lock turns your deadbolt security into the strength of a steel frame, but for much less money. It keeps the unwanted intruders out while protecting your assets, but firemen and police have tools to gain entry.

CAN I GET A CUSTOMIZED STYLE RAM-LOCK TO MATCH THE CASING ON OUR DOORS?

YES, with a minimum order of 500 and a lead time of 16 weeks we can have a die made to match a sample of your molding. Our production partners require minimum orders of 500 pounds of extrusion.